Privacy Policy for Shop South LA
At Shop South LA (accessible from https://shopsouthla.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Shop South LA and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
- Information We Collect
When you visit our site or make a purchase, we collect the following information:
Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this automatically-collected information as “Order Information.”
Device Information: We collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
- How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
WooCommerce: We use WooCommerce to power our online store.
Google Analytics: We use Google Analytics to help us understand how our customers use the Site.
Payment Processors: We share transaction data with our payment gateways (e.g., Stripe, PayPal) only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
- Cookies
Like any other website, Shop South LA uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. - Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. - CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
- Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:
Business Name: Shop South LA
Email: contact@shopsouthla.com
Phone: 213.537.3629
Physical Address: 5457 Bradna Drive LA, CA 90043