We currently offer the following channels to contact support: contact@shopsouthla.com

Message us Email support is typically available from 8AM-8PM EST, 7 days a week.

ShopSouthLA is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.

However, in case of a damaged product or a manufacturing error, ShopSouthLA offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team and provide a clear photo showing the issue.

For questions about your order, please email contact@shopsouthla.com If you are contacting us about an existing order please include your order number.

We’ll always email you back within 24 hours, but it’s usually much sooner.